Straight, expert advice on getting the best from your carpets and upholstery, and on knowing what is realistic. No sales spin: where a stain is permanent or a method carries a risk, we say so.
Why wool needs a gentler approach than synthetic carpet, the damage that over-wetting and harsh products cause, and how to keep a wool carpet looking its best.
Read the guide →Why natural plant fibres are the most water-sensitive floor coverings of all, the damage over-wetting causes, and how to clean and care for them safely.
Read the guide →What you can safely do yourself: treat a spill the right way before it sets, avoid the mistakes that cause permanent damage, and keep your carpet well between professional cleans.
Read the guide →Hired and home machines use the same extraction principle as professional equipment, but at lower temperature and suction and with far more water. What that means for your carpet.
Read the guide →The difference between a stain and permanent dye damage, which marks usually come out and which do not, and how to give a spill the best chance of lifting.
Read the guide →What the upholstery cleaning codes (W, S, SW, X) tell you, why the fabric dictates the method, and how to keep sofas and chairs fresh between professional cleans.
Read the guide →How the two main professional cleaning methods differ, the trade-offs in drying time and depth of clean, and how to match the method to your carpet.
Read the guide →What drives carpet drying time, how to speed it up safely, and the aftercare that keeps a freshly cleaned carpet looking good for longer.
Read the guide →